Lack of quality control and shoddy refurbished Mac products I do not recommend purchasing Mac products from this reseller. I purchase a MacBook Pro 2019 six months ago and already had to deal with three major software and hardware issues. When the laptop was delivered, it would not turn on because Quality Macs forgot to properly reboot and reconfigure the computer. As a result, I had to spend several hours on the phone with Quality Macs figuring out how to do the reboot which they were supposed to have completed on my behalf. Then, when I sought to update the iOS software on the laptop, I got locked out because the computer belonged to a company which installed access security locks, and which came back after the software install was complete. Once again, I had to spend several hours with Quality Macs figuring out how to disable the security lock. Finally, several months ago, my laptop started draining battery like crazy, and would die after one hour of use; in addition, it would randomly turn off, deleting all of the work which I had not saved. When I contacted Quality Macs once more, the representative who I spoke with made a host of excuses as to why it was not their fault, but the fault of the new software, and that how it was not their problem. Today, I hooked my laptop up and attempted to turn it on, only to discover that it was completely dead. I will have to lose priceless time and money going to a repair shop in my area who will hopefully be able to fix the junk which I had purchased from “Quality” Macs. Each time that I spoke with Quality Macs I had the impression that they belittled my concerns, refused to take accountability for their f$$k ups, and acted like I was bothering them rather than proactively trying to help. I don’t think they’ve changed their computer reseller providers, and I wouldn’t be surprised if this issue continues to persist.

I've purchased Mac products exclusively… I've purchased Mac products exclusively at Quality Macs for years. Recently bought both a late-model MacBook Pro and an iMac. Very satisfied, they provide an accurate and detailed description on-line and items I've purchased in the past have worked perfectly.

Deal or steal? Bought a 6-month-old MacBook with minor cosmetic imperfections for 400 below the original price. The laptop was just as described and pictured on eBay, and was shipped way faster than expected...through a pandemic! No original packaging, but the condition was like new. 3 months in, I'm highly content that I purchased through QualityMacs. PS - they also give you the exact health status of the laptops battery!

Great used Mac Great used Mac! Better features than the competitors for similar price. Received only a few days after order in quality packaging, no damage. The computer has been working perfectly, no issues. Would recommend this vendor.

A good choice Thank you very much for your services. I confess that I was a little skeptical at first, because buying online has never been my thing, but a friend recommended it and everything else is history. The money I've saved with you, I've been compensated by this letter, now I can work and design with the Mac you wanted thanks to the good price/quality ratio of the devices you sell.