Not a great experience, not horrible either They were offering the most so I decided to give them a try. I sent them a device in flawless condition and was told it had a small scratch on it. It didn’t when I sent it, so who knows what happened while it sat around in their facility while waiting to be inspected. It took 6 days AFTER delivery. They said people were sick so it happens. The communication was appreciated while waiting. They offered a lot less which I initially declined. However, if I wanted it back, I would need to send them a label or pay for the insurance on the return shipping (otherwise they would only send it back with budget shipping). I took the lower offer and they sent payment quickly after that. So it could have been worse. Lesson learned… I will go back to using the more reputable companies out there. I’ve never had any issues like this with the more well-known trade-in companies.

Absolutely perfect experience from… Absolutely perfect experience from start to finish. This service is much better than Craiglists, offerup and other trade-in programs. Package was insured so I did not have to worry about losing anything. I highly recommend Web Trade-In!

Great communication & customer service I was hesitant mailing in phones to a company I had never dealt with because I felt like there was no way to ensure that I would be paid for the devices I was sending. I liked the constant communication getting a notification every step of the way, it made me feel comfortable dealing with them. Was slightly disappointed at one phone being changed from flawless to good because of tiny scratches but that is a valid reason anyway. Overall I would not hesitate to do business with this company in the future! 🙏🏼

My experience was impeccable My experience was impeccable. I was very surprised with the communication between myself and Webb trade-in. I’m looking forward to continuing doing business with Web trade-in. Thank You!

We used to sell used phones on eBay We used to sell used phones on eBay, but we ran into a very bad experience when the eBay buyer tried to claim the phone was not as described. So our friend recommend web trade-in to us and the selling process is extremely simple