Charlie Jiang
GBThey lie about the products they sell! Have been a customer for over a decade. However, recently one of the keys for a "Lifetime License" product stopped working after only 13 months of usage and customer support won't deal with it because it's outside of their "12 months warranty" period. What sort of company operates a 12 months warranty period for software that is supposed to be a lifetime license. BE WARNED! They sell illegitimate keys. You roll your dice on whether you'll get one that works forever or one that will stop working.
Steve Pell
GBOutstanding Customer Service I have purchased several copies of MS Office Pro from TheUnitySoft. Their download links and registration keys have always worked and they offer great value for money. I purchased a new laptop in December 2023 and was more or less forced to use Win 11. I purchased a new copy MS Office Pro 2021 from UnitySoft to use with it. The download and installation went as smoothly as usual and I've been using it just fine up until early April this year when Microsoft appeared to carry out an update to Win 11 when all the Office Aps ceased to work citing registration issues. My original UnitySoft keys did not work so I contacted their help email contact address on a Sunday and got a helpful response first thing on Monday morning. That fix didn't work initially but within a couple of hours they sent another helpful link. However, in the meantime I'd rebooted the machine, logged into my MS Account again and tried the registration keys that UnitySoft sent me. It worked. I'm back on and fully operating within the working day. All credit to UnitySoft's help agent Mark Smith for a really fast response and positive advice. Couldn't be better. As for Microsoft's flakey update procedures, well, that's another much, much, sadder story...
Isaac
GBWindows 11 and Microsoft Office Bought both Windows 11 Standard and Office Suite from them. Ran into an issue with the office download link not working right away; but tech support answered my email, and was able to fix the problem right away. Definitely will use again!!
Janice Mo
GBGreat support I had an issue with the installation of Office 2021, contacted support on the Saturday and they responded and had it all fixed on the Sunday. Would be very happy to buy from them again, and will be telling other people to use them.
Kevin Fay
IEPossibly the *BEST* Cusomer Support Team Ever! Experienced a recurring problem when I tried to place my order. I emailed support and was swamped with what has to be one of the top 5 most satisfying Customer Service experiences I have ever had. The support team were patient, helpful and ultimately had to carry out some maintemance of their website in order to allow me to complete my order. I won't wax too lyrical, I hope you can feel my satisfaction. I would, and will promote this company whenever and wherever I can. Well done folks. I hope your management team recognise your value to your company's profile