Product was easy to order online Product was easy to order online, well made, and delivered in a timely manner.

Quality Service for a great product I called to get a better understanding of the different machines available. Got affirmation that what I was looking to get was going to suit my needs perfectly. Got a quote on price and time, price was spot on and time was delivered well under what I was expecting! I now have a reasonably priced rig for gaming and training simple NNs, Couldn't be happier!

Lead time excessive Lead time excessive. Was advised that lead time was 1-2 weeks but production is usually inside of the lead time…yeah, not so much. The only way that I knew anything after paying in full and the initial and only email was an email from FedEx notifying of a shipment coming. I have the computer so all is good but don’t expect communication.

Having a Reliable Technology Partner. Having all needed information about your different products offerings on your web site makes the task of electing what I need much easier. Also, I used the chat and got help from a knowledgeable and caring person as she answered my questions. Processing the payment was straight forward.

Service like you'll get no where else . . . . Performing a full reset/restore is always a bit unnerving. Unanticipated events can occur. So it's important to have reliable and competent allies to get you over the hurdles. And as competent and reliable allies, Nancy and Alicia are as good as they get. I was up and running in barely a day. Considering some of the experiences I've had with other computer service providers - that is amazing. Great product (my NUC is nearly 5 years old!) and Great Service.