Ordered a Polycom VVX500 and received a… Ordered a Polycom VVX500 and received a “Lame Device) that would not even Initialize when booting up…., even after setting to factory default two or three times. Good phones like these have to initialize and they’re never gonna go anywhere. Waiting for good replacement information or refund information from seller

I'm not a big fan of website chat… I'm not a big fan of website chat windows (I'm looking at you, Sprint/T-Mobile), but "Damon S." really made it work. His knowledge helped me to take a deep dive into product differences, and make a really informed purchase decision. Kudos to Triton, and Damon!!

Solid info on the product I wanted to… Solid info on the product I wanted to purchase - they doublechecked that I was ordering the correct part. The package was missing a part of the order - which they fixed immediately, with a minimum of fuss. Much appreciated!

I ordered a batch of NUCs from Reef… I ordered a batch of NUCs from Reef (first time ordering from them). The order came promptly, but didn't have the right amount RAM installed. Reef responded to my customer service request immediately, and got things sorted. I'm very happy with the service, and will buy from Reef again.

Not everything came in the box that was… Not everything came in the box that was needed to use the headset. I am very disappointed. I’m having to wait an extra week to get the earpiece for the headset. I’m not very happy at all.