Justin Robles
GBGreat customer service! To whom this may concern, Our firm has been using the GPS service for several years now and we have nothing but great things to say about it. The customer service is absolutely my favorite part of working with the GPS system. When we need parts, new unit's or have questions, within minutes everything is taken care of. Melissa Fuentes is our customer service representative, and she is absolutely great to work with. She is extremely professional and courteous with all my needs, I can't say enough about her and I truly do appreciate her help whenever we need it. I have no negative feedback to provide but the word excellence! We will be life time customers and thank you for all yalls help! Justin Robles VP of Marketing Robles 1 Demolition San Antonio, TX
Craig
GBDon't believe the 3-5 year battery… Don't believe the 3-5 year battery claim. It's closer to 3-5 months. When they die you're stuck, without tracking but still paying. They are quick to ship out a new device, but your equipment is vulnerable while you wait. When you finally tire of dealing with swapping out dead units and try to cancel your contract for good reason they tell you "I'm sorry and I understand your feelings, but you still have to pay to the end of your contract". No matter that they got you to sign the contract with promises of 5 year battery life. The 5 star reviews appear to be from brand new users, not many from people who have actually used the service for long enough to give an honest review. This makes sense, of course, and is common practice. I was pressured to leave a review right away, with a $50 incentive. Go with someone else. Edit: I went back and found the emails asking me to leave a review and you're right. It was $20, not $50. Apologies. Same thing though, just a different amount. Your reply making me sound dishonest just proves my point. And now my review is in danger of being removed? To leave this review I followed an email link from TrustPilot asking me to review my experience. I have asked why it doesn't show as "Verified". Hopefully this can be remedied.
Graco Roofing and Construction
GBThe Beginning Stages We've only begun the process, the team of specialists to help us get started have been wonderful, helpful and informative. Will know more as we get units installed and make this thing run.
customer
GBEric did a great job going through… Eric did a great job going through basic information's about GPS Trackit! I was amazed at what this could do! Unfortunately this is too much information for my position, I do sales and it will be easier for me to reach to the driver ( by a phone call )to see what is ETA will be. I'm sure my company will benefit more out of this. My needs are different, I get calls from my customers to see where their delivery is at, we are a local bakery ( with seven 24 feet box truck )doing fresh daily delivery. Thank you!
customer
GBVery effective training Very effective training, thank you!!!