Good price Good price, device was delivered quickly and had good instructions for setup, working as it was described. Porting took place in the projected timeframe. The system apparently does not recognize Eastern Daylight Time as it keeps my time an hour behind, but I hope that will be ok when the time changes again.

The purchase and ease of The purchase and ease of, was very easy and straight forward. However, there was an issue with the Port Out of our phone number, which we had for 30 yrs. During the purchase we were advised that the Port out could take 7-10 days. The link to the Port Out page never appeared, in fact, I was taken back to the Dashboard page several times. We waited for several days and then someone said they could no call us, we had Dial tone throughout, so I mistakenly returned all the previous supplier's equipment.

VOIPLY Onboarding process Communication throughout the entire process. Updates were provided to me via texts and or email. Tracking numbers were issued and allowed me to notice where my packages were at all times. My number porting was completed on schedule. I can look forward to a year full of prepaid billing since I opted to pay ahead 1 full year. I really appreciate this as does my budget!

The Customer Rep answer the call right… The Customer Rep answer the call right away ,Practically no waiting .They gave concise answers to all our questions and were very knowledgeable .Though we did not receive a bill we hope it was correct without any hidden charges ,which Many phone companies have

Customer support Although I had difficulty hooking it up with my TMOBILE internet, your customer service rep spent a great deal of time helping getting it working. Works perfectly now. My only disappointment is the $5.00 tax on the monthly payment.