The checkout process was smooth The checkout process was smooth, and delivery was quick and prompt. I will definitely be purchasing tires from Tecisoft again.

Proactive company Initially, there were some issues with my order being delayed due to item being on backorder. I knew this when placing the order. A customer service rep reached out to me proactively after a few weeks as the item was still on backorder. They were able to help me with the order and kept me updated on when the item was back in stock. Can highly recommend Tecisoft for your equipment needs.

OOS hiccups, great customer service Placed an order of OOS item. Only handful of places had it in stock. After a few weeks of waiting, emailed for support and was given an ETA. Item arrived on time. Glad customer service was able to provide an accurate timeframe as I needed this to complete some in-wall wiring I was doing before Christmas.

Not able to return items I was not aware that my purchase could not be returned if I was not satisfied with the product. I would have ordered from another vendor that would allow me to return the item OR not ordered this item had I know it could not be returned. The item in not defective, it's just a poor design that does not work for me.

With a business account and a dedicated… With a business account and a dedicated representative at my service, I am ensured of the best possible service. I am able to access a wide range of resources, that would otherwise be unavailable to me, and I can obtain the necessary products with ease. Highly beneficial for my business.