Great product, good price Good price, reasonably good shipping (based on experience in 2024 shipping is a Shxt Show no matter who you use). Product performance is great.

I called in to check on the shipment… I called in to check on the shipment status of my T705 order to Canada as it did not show a shipping status after a few days on line. I explained to the CSR that I was under a time crunch to finish a PC build by that Friday. He was able to release the order and have it shipped that day. It arrived the next day, 2 days ahead of my deadline. This was the best support received from any of the PC component companies I dealt with for this client's PC build. I'll definitely be using Crucial products in the future.

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.

I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.