Aimee Arsenault
GBI ordered a laptop bag as a gift I ordered a laptop bag as a gift. I was notified the day before it was supposed to arrive that it was delayed and there was not expected delivery date. I decided to go out and purchase something locally so when the bag arrived after my husbands birthday I contacted the company to begin a return. They were very slow to respond and then when they did they said they do not provide return shipping labels even under the circumstances. They asked for the item to be sent back in the original shipping box so I packaged it up and took it to the post office. It is going to cost $45 to ship it back! I took it out of the original packaging and even in a smaller post office box it will cost $36 to ship it back. The bag was $70. It is ridiculous that they will not help with the return shipping cost. I am so disappointed and will NEVER order from here or recommend this company to anyone.
K smith
GBWell made Easy transaction on the site. Good communication for shipping. Laptop bag is well made and good quality. Not like some others out there
Leo Ralph
GBDisappointed Disappointed. Elderly mum’s Tarsus ipad case corner snapped off. sent in receipt and photos. Now told this is not covered by “lifetime warranty” as it is “limited”. And corner snapping off constitutes “misuse”. So we paid 5x the price of an unbranded identical looking case thinking tarsus were quality cases fooled by the “warranty” only to find it useless when you need to claim. Never buying tarsus ever again.
Joel B.
GBGreat Laptop Case at a Fair Price Surprisingly, the only case offered by Targus without wheels capable of handling a 17" laptop. Case is high quality, well put-together, great lifetime warranty, at a fair price when the 15% off coupon is applied.
theoldandgrey
GBA little redesign would improve things Love the case and quality after I had stood on. my head to put my iPad in it. Disappointed however that it is so difficult to activate on/off and sound switches as the case makes them so recessed. A little design change would be good and if it does come about a discount on a new model please😀😀 in order to trial it for those with arthritic hands etc.