Johannes Schönherr
DEconflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.
DK
GBAmazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.
David E.
CAI used an Airhub e-sim on a recent 10 day trip through the Seychelles I used an Airhub e-sim on a recent 10 day trip through the Seychelles. Connectivity and speed were both flawless across all 3 islands that we traveled through. Installation was simple. Great value for money
Thomas Inch
GBHave used airhub e-sims many times with few usually smooth experience Have used airhub e-sims many times with few problems, but not no problems hence not a 5star but worthy of more than 4. Customer service on one occasion were slow to help with a QR code that did't work, but eventually fixed. Last time out a UK sim didn't work and no solution was offered. Other than that, would recommend for ease of use, installation, choice and value.
Nicolas
GBConnection lost both times It was ok. I used airhub in Tunisia and India. Installation was easy both times and the value is good. However, in Tunisia, it worked magnificently for a few days, then fully stopped working even though we were in a big city and I was not even halfway through my data cap. In India, my phone kept losing connection. I had to go to airplane mode and back to regain connectivity. I might use them again, but will always look at alternatives as well.