matti Karppinen
FII had problems (caused by me) with Office license I had problems (caused by me) with office softwares, I just started to chat with experts after I tried to install office again. The system asked a license key and I got error message that the key I tried to use was old one. The expert at Digitalproductkey solved the problem with license key nad hten I could go on with Office softwares. Also I got good advice to avoiding syncronizing my office works with any cloud services. Thank you, you saved my day.
Mark Wooldridge
GBI was a little concerned when the… I was a little concerned when the Windows 10 Pro I purchased installed as a Windows Home version, then the activation code did not work either. Customer service was able to easily remedy this and I now have a great product for a great price. The only reason I am dropping a star is the instructions could have included that information from the start. But all in all a good purchase. I will buy again!
Hope
GBBest Customer Service Ever!! I messed up my trial offer of Microsoft Office 2010 and needed to purchase it. One, your website was the cheapest, but I didn't notice that what I purchased was not the same as what I had until I couldn't activate my old version. Two, your chat was available at 3 in the morning and Kylie helped me. First I asked it what happened to what I thought I ordered and what I got. Your system automatically up-graded my purchase to the professional version at no extra charge because the old version I had was not available. I'm really not good with computers and downloaded the new version and did something wrong. I activated the new version but when I went to open a spreadsheet on my computer, it asked to activate it again and then said I activated too many times and to contact Microsoft. Luckily I went back online and Kylie was available again. We worked through teamview and she was able to provide my system with the necessary information and now everything works 100%.
Joe Welsh
GBThank You to Daniel Because of my limited ability to understand or operate my new computer desktop, I was having trouble installing my new ESET AntiVirus Protection program. Daniel Parker helped me in my appointment to install it and he was very kind, very quick in installing the software and answered all of my questions. I am very pleased with his service & ability & kindness.
Sarah Shimek
GBDaniel Parker was VERY patient! Daniel Parker was VERY patient with me and got it done through Teamviewer! (Installing my Avast product) Thank you, Daniel!