Proactive customer service Customer service reached out to me after I checked on my tracking number to proactively give me an update (I wasn't worried or anything, I know that shipping at the end of the year is always slower/spotty). I really appreciated that they thought of me worrying! It was really very nice of them. They even did a final check after the tracking information indicated that the keyboard mat reached my home to make sure it was delivered!

The shipment status update is a little… The shipment status update is a little slower than original status, the product arrived this morning while the tracking status still telling me that the product just arrived in my country. But other aspect is great. no problem at all.

This mat is wonderful This mat is wonderful! You can move it where ever you it need or throw it in your backpack to take to the office. It's made of quality material and looks/feels like it will last for a very long time. I had a slight problem with shipping, emailed customer service and they had the delivery issue resolved in one day.

Simply extraordinary Amazing for my desktop, amazing for my keyboard. This is one of my favourite deskmats I've purchased and it feels amazing to have it fit perfectly my keyboard.

Better than a Japanese Android Service is spot on. Fulfillment is quick and super easy. KEEBMATs ensures you get the exact product you were looking at. Pricing so fair you'd think he was going bankrupt.