Data-speed can be ultra-slow Both myself (iPhone) and a friend (Samsung) have the Sagittarius plan. We’re Canadian and when roaming in the US, we both find data speeds are so slow on certain apps that it becomes unusable. Regular internet browsing, email, Messenger is all fine, but other apps we have to hotspot off our friend who has a proper Canada / USA plan with one of the big name carriers. Been like this for over 6 months now. Might be because KeepGo carrier shows as Orange France and these apps might be geolocation sensitive?

A company with quick support A company with quick support. Free eSIM transfer is a bonus!

Have not had any problems… Have not had any problems connecting…we’ve moved from Scotland to Ireland and some people in our group with all kinds of SIMS and eSIMS had some problems getting service but my service was uninterrupted and smooth.

We are on a Caribbean cruise and the… We are on a Caribbean cruise and the best option was KeepGo. I ordered a physical sim as I don't have an e-sim. However, I was trying to set up the sim on my new Techno phone, but it didn't work. We tried then my husband's Samsung Galaxy note 9 and after a lot of frustrating trials, it finally worked. Without the patient support of KeepGo and them forcing a connection, I think we would have given up. It's working perfectly well.

KeepGo customer service My Esim didn't connect properly but I was lucky to have WiFi available in order to contact KeepGos customer service messaging. They were very prompt and I have used the messaging a few times. Each time was good quick service. One member of their team Hoa Khuong is very good and each time i worked with Hoa my issue was resolved quickly and in a professional manner.