I am re-evaluating my previous review. I am re-evaluating my previous review. It has taken time but they finally got my system working, with a lot of help from a local software expert. I personally still believe it would have been better to wait for an item with the correct software, rather than have a "fix". On the whole the UK Satellite Team provided a good response to this problem.

Great service and support. When I had an issue and sent an email it was answered immediately. I was very impressed with the response and the support that I received.

Quick response Quick response to initial inquiries and have had a couple of teething problems however they acted quickly and the problems were resolved. Same-day response to e-mails and always answered the telephone.

Rapid and helpful service The viewing card arrived within 3 days and the internet set-up procedure was straightforward. A telephone hotline is now available and very quickly resolved a minor problem that I had (a mistake on my part when filling in the activation form). Strongly recommended!

Extremely honest and trustworthy… Extremely honest and trustworthy company. Despite repeated attempts to get their equipment up and running, in the end I couldn't. Not sure if it was their equipment or my main router and WiFi. Returned equipment and received full refund within days, good comms and support. May order again in New Year, which hopefully will produce better results.