If help needed, contact customer service for guidance. I was using white international calling card for the last 20 years & since lately was having issues contacting my family in SriLanka.Sometimes the line was clear with interruption or was ringing but couldn't get through to communicate. Each instant money was deducted for no reason. Then I contacted the customer service & Chris attended to my case. It was resolved eventually & problem fixed which I am pleased about it.Thanks to Chris !!!

Outstanding Service I have been using this app for about a year to contact my family abroad. I really rate this app in comparison to other services out there. I've never had any difficulties using the app and top up is really easy. When moving my account from my old number to my new number, Natalia took the time to call me in her own time (at the weekend) to talk me through the process in a friendly and professional manner. Excellent customer service and all round excellent app. Would definitely recommend. No complaints at all.

I strongly advise against using this company I added £10 to my account but didn't use it. After 2 hours, I was surprised to find that my balance had decreased to only £0.12 without any usage. When I contacted customer support to request a refund due to my dissatisfaction with not being able to use my balance, the operator's response was impolite. I strongly discourage using this company as they lack clear refund policies and do not effectively address customer issues.

Credit I sent to a friend didn’t go… Credit I sent to a friend didn’t go through. Emailed support within minutes I got phone call from customer service and issue was resolved. Quite impressive!

I had an issue this morning that was completely my fault!!! I had an issue this morning which turned out to be my fault, not the fault of whitecalling, I sent an email and got a phone call from a very nice chap by the name of Riaz. Riaz sorted everything out for me, rectified the problem, and showed me how to do what I was trying to do correctly. What an extremely nice bloke, and what an extremely nice company. Once I returned home, and mentioned to my Dad how a chap by the name of Riaz sorted everything out for me, he commented that he had spoken to Riaz many times and he was indeed very helpful, Riaz, you are obviously a legend who makes a lot of your customers very happy, thanks again.