Initially I had to chase my order Initially I had to chase as my order status hadn’t changed in the site dashboard for a few days. I got a response quickly and they despatched my order straightaway with an apology. Can’t ask for anymore than that.

So knowledgeable So knowledgeable, was cert specific about what I needed and why, dod not try to sell me something for more money than I needed. Real professional

Day wasted waiting on a parcel that didn't come. All of my interaction with Fox in the Box was very positive. What let the service down was the courier that they used, Parcel2go. They asked me to wait in between 8 am and 8 pm and then didn't delivery the parcel till the next day, with no explanation or follow up as to how well their service was. Fox in the Box also did not follow up with a courtesy e-mail to ask how my experience was. So far, the computer is everything they said it would be. If Fox in the Box could get a more reliable courier, I would improve my rating.

I had an issue which was fully sorted… I had an issue which was fully sorted out to my satisfaction. I erased my negative review and am so pleased that my trust pilot remarks, were promptly dealt with by FoxintheBox. Highly recommend

Very happy I am very happy with the service and product. I needed to upgrade my computer on a budget. I selected a computer with specifications that would make it more suitable for video editing. I ordered an HP workstation with 64GB RAM, 3.8/3.9GHz processor, with 250GB SSD and 8GB graphics card. The support is also very good. I had an issue unrelated to the workstation but concerning a PC monitor bought elsewhere, and I received a prompt e-mail response even though it was the weekend.