Kellie Gray
GBDefinitely helps me improve on our… Definitely helps me improve on our sales training by reviewing our calls from the previous week!
Siobhan Korman, Director, Korman Plastic Surgery
GBLiine—an outstanding sales management platform! After years trying many techniques to improve the efficiency of our front desk, we finally found Liine and they have been great! We now know weekly how many calls go unanswered or directly to voice mail, and can sort call metrics by team member, location, division, etc. Liine provides a simple, proven method for training front desk staff. Its advanced technology makes it easy to listen in on recorded calls, measure effective techniques, and help staff improve their phone skills. We have online access to a user friendly Liine dashboard, which has enhanced our Objectives and Key Results (OKRs) with a notable effect on patient satisfaction and revenue. From the start, the team at Liine has been committed to our success and is always ready to go above and beyond to help us improve our phone sales skills. We highly recommend Liine—an outstanding sales management platform!
Shaila James
GBLiine has been so helpful for our… Liine has been so helpful for our business. We have used their reporting and their coaching to take our phone operators and patient experience to the next level. The reports have given me the data I have been looking for and are easy to use in a practical way.
Vanessa M
GBLiine I have had a very positive experience working with Liine. Our medical office has built a great relationship with our representative, Charlie. Always great customer service.
Judy Kozlicki
GBThoughtful, innovative and creative support team. The entire team at Liine, especially Charlie, Eric, Brad are terrific to work with. They are innovative thinkers, flexible in approach and thoughtful about every individual account approach. You won't find this kind of personal attention with just any vendor. I would highly recommend them as a valuable resource to your Front Desk and management team.