I'm pleased with this software This is a good video converter, easy to understand, provides quick conversion from/to any formats I'm interested in. I'd buy it again for that reason, though I must admit to having an activation code issue such as others have described: after installing a new update, I couldn't activate it using my prior activation code. But I had a reasonably prompt response from the technical support folks - they reset my activation code and I've been able to use it ever since. It seems the sort of problem that should be easily corrected, but judging from some of the reviews, it evidently is NOT that easily corrected. But I'm pleased overall with the product.

Good company and great service Good company and great service. I have used their software for many years. Any issues I have had they solve it very quickly.

Really appreciate all the help you… Really appreciate all the help you provided. First solution worked. Service was fast. Really enjoy the program. Would recommend you To anyone

Great Service The Audio program does exactly what I wanted, and they were very responsive to the small problem that I had, great service

Rip off Rip off. Licence was revoked and software went into trial mode. Licence I bought won't work, says already been used. Same computer, no changes. Scam. Going through eBay dispute now as they give 180 days. Shame, as decent software, other than that. EDIT: Recieved my money back but not because they did the right thing. Escalated to PayPal.