customer
GBSo far so great! So far, so good. We are a large medical office, and we're very lucky TablesReady has altered their program so we can try our best to control our waiting rooms during this pandemic. Also even before when we just had the FreeTrial they answered many of the questions we had to ask and allowed us a lot of time to play with the program to make sure it was even feasible for us to try live. Overall they have been very generous and patient working with us.
The Camp Restaurant
GBEasy to set up and navigate Easy to set up and navigate. We highly recommend for anyone looking for a quality, low-cost waitlist and reservation solution.
customer
GBBasic and minimal The interface needs to be more oriented toward use on a tablet than a laptop. Settings are tedious to update in real time. Analytics are basically useless for us. We have parties of varied sizes and different sized tables which accommodate different sized parties and there is no way to account for this in the way it estimates wait times. We may have a table for 4 available in 20 minutes, but a table for 6 might be more like a 45 minute wait. There is no way customize this type of variable, making it confusing for the potential guest. Updating estimated wait times is a multi-step task which is difficult to update when you are in the middle of a dinner rush, especially on the tablet. There are also virtually no online help tutorials, meaning you have to email someone to find out how to adjust settings appropriately. Wording is confusing and inconsistent. It is very basic and involves a lot of back and forth and manual manipulation.
Titanic Attraction
GBExcellent product Excellent product. It is easy to use and train! I love how responsive support is when needed. Highly recommend TablesReady!
customer
GBGreat platform and very user friendly Great platform and very user friendly. So far it has met and exceeded our expectations, Thank you