More time required to resolve issues We have now on numerous occasions tried to resolve CRD issues. The feedback I received from Kalinn was that we are only given a 1/2 hour slot and the allotted time is not sufficient to resolve the matters. Since the upgrade of CRD we have been experienced issues whereby CRD adds characters to certain reports and one of our critical daily reports (ADU report ) to one of our biggest suppliers has to be run manually everyday. The time slot was allocated for last night but for 22h00 SA time. We requested that the time be changed to a more convenient time.

Consistently Excellent Support Angelo Ortiz is always responsive, thorough and professional with any of our support requests. I have grown to trust that any issue will be resolved in a timely manner and any request will be fully considered.

Can't complain with their technical… Can't complain with their technical support team specially Angelo Ortiz, he's very accomodating and knowledgable with the product. Always responsive and go extra mile to assist clients. Kudos to Angelo!

We transitioned from SAP… We transitioned from SAP BusinessObjects to Intellifront BI and we've loved the easy to use GUI and support we've received. The developers are laid back and open to customizing the platform for your needs. We've found more ways to connect our employees to our data and have seen how much it's helped our company as a whole. All in all, we are very happy with this product and the ChristianSteven team!

I think the service team does a great… I think the service team does a great job. They are very responsive and usually come up with a satisfactory solution to most any issue I have had. They are both patient and pleasant to work with. Kudos to Angelo and Eric for the great service I've received.