It was my Mistake, but they handled it Great Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.

Great Customer Service I contacted BodyGuardz support as I had completely botched an installation of the new Apex screen protector on one of our 3 iPhone 14’s. I was seeking a remedy for the situation and was told they would send me out a replacement right away, free of charge. I was not expecting that. Thank you BodyGuardz for going above and beyond with great customer service.

Same thing everybody else says Same thing everybody else says. "Lifetime" replacements last 1 year and require so many hoops, you might as well just pay 20 dollars for any other screen protector off Amazon, and avoid all the trouble of getting charged full price for a defective product. Mine came loose in 3 months.

Phenomenal Service and care... I cannot even begin to tell you what a help Tony O has been with my recent order. I have a 14 Pro and spent the extra money for a better screen protector. As it goes in life, things happen and the screen chipped. When i wrote in to customer service I was blessed enough to get Tony O responding to me. He addressed the issue with me promptly and was able to suggest a better case which I upgraded to. Tony O is the reason I continue to buy from BodyGuardz. I haghly recommend them as the customer service is second to none

Exceptional customer service I am deeply impressed with the customer service I received. Efficient, helpful and understanding. Well done!