Initial problem, but was fixed quickly I purchased a Steam key for Civilization V from this company. Unfortunately, it didn't work at all when I tried it. I sent a message to customer service, who responded very quickly. They sent me a new key that worked fine. I would have liked the key to work on the first try, but I was impressed by the customer service and am happy overall with my purchase.

Might use another time, got money back instantly for a game i wanted to buy from another site. I was looking to buy CIV 5 (BNW) DLC. I had paid for the game earlier today, waited 3 hours, only to just go back to another site and pay a half € more and get it after 5 min. The moment i asked for the money back they paid it in full no ties attached or anything which i really respect. TLDR: Great customer service experience convinced me they are not in it to trick you, eventhough it might not appeal to you to have to wait a couple of hours to get a game

great service Receved my key in 10 minutes (battlefield 3) no proff required , and they are smart, they send the key to the email, which was used to do the paymant, not the registration mail, smart move, to avoid abuse, also EA sucks, and my battlefield 3 registered wrong and on the account, so they had to give me a new key with B2K DLC xD which i didn't buy. Edit: Also forgot, this is a german site, and in quality i trust! I havent heard or used a bad quality german product

Fast, cheap, top support! First i got an used key but after contacting the support i got a new (working) key without any problems very quickly. Even though it was 9 pm on a friday evening. Btw. the contact form has a dropdown box with all your orders to make the support process as easy as possible. Highly recommended!

Fantastic New Store Fantastic pre, during and after sales support. Answered all my questions clearly and simply before purchase, made the purchase easily (thanks PayPal) and was sent the key within minutes and had no problems using it. Will recommend, will buy again. Thanks!