Ability to place order and shipping it… Ability to place order and shipping it fast was fantastic. Price of these serial cable headers was a bit high...but I honestly couldn't find anyone else that clearly showed me the two different pinouts and offerred them both, so I bought from you anyway.

Great customer focus After finding out that the product configuration we originally selected wouldn’t work ... Jarrett went to work and quickly reconfigured our box and more importantly he minimized the impact to our schedule. I can’t say enough good things about Jarrett ... BTW: We were amazed at how fast the configuration option we selected was removed from your web site ... preventing other potential customers from the issue

Have been deploying these all over in… Have been deploying these all over in shop floor environments + machine panels and have had an excellent experience. Onlogic + Linux has been a solid platform. Their support has also been very good in the very few issues I've had. With almost 30 of these machines deployed, I don't regret them at all and would recommend them highly.

Great machine, great company! Great machine, excellent service. I bought a small sealed, fanless computer from Logic Supply online. The machine is customized exactly as I wanted using their website. It's more expensive than a commodity PC, but it's weatherproof and rugged. I use it in a mountain meadow at treelike to take photos of distant galaxies. It runs off of 12v unattended for weeks on end. Both the machine and the company are great. Highly recommended!

Shockingly bad customer service Sadly there is an old saying that you can only know how good a company is when you test their post-sales service. Well, sadly, I have now had the opportunity to test OnLogic post-sales service and, well, to say I am NOT impressed would be being very polite. First, they sent me a device with a faulty hot-swap SATA port. Support operates at a lethargic pace, they send you an email, you reply, then you don't receive a reply for days. It took at lot, far too much, chasing of OnLogic to get an RMA to return the unit for repair. Second, they sent a delivery to me by UPS. UPS kept on re-scheduling the delivery, which was strange because I received many other UPS deliveries the same week, only the OnLogic delivery had problems. Then UPS lied and claimed "security access issues" for being unable to deliver. This is a lie becuse the UPS driver delivers to me almost every day. I have raised this with OnLogic but they don't care.