Great experience! It was straightforward and satisfying to choose and buy my glasses in the Aylesbury store. The staff were very helpful and polite, friendly and professional. I love my new glasses!Thank you Vision Express!

Absolutely dreadful experience Had eye test, asked for 2 pairs of glasses to be Reglazed to prescription, cost over £500 Initial visit was ok. Went to pick up first pair and was directed to waiting area without taking any info, and left there for 55 minutes while staff took breaks and shop cleared. Second pair too a few weeks to arrive. Prescription is not correct. The nose pad broke off on the second pair and when I went back to ask for it to be replaced was told that there are not nose pads available so can’t help - in spite of guarantee! All in all I will need to have a repeat test and get new glasses elsewhere, £500+ lighter. So I suggest going somewhere else

Excellent Service -Thank You! I went to Vision Express in the Oracle to choose my perscription glasses, service was excellent and the lady that assisted me in choosing the right frame was amazing and very helpful. I ended up forgetting my other perscription glasses and rang into the store who posted them out and I received them the following day! Life savers thank you again for your exceptional service!!

Vision Expess - Sidmouth Not a great experience with them in 2020 and £138 wasted on a pair of glasses 🤓 and lenses in another. The frame in one pair snapped. The frame has been discontinued and if wanted another pair of glasses, I would need to pay for them. In another pair of glasses, I asked for lenses to be put in - exact same prescription as the ones I’m wearing (just incase I lost or broke them). They came back wrong. When I visited the store, lack of help, customer service and contradicting information given by staff member. Not impressed and won’t be going back there again!!!!!

I had contact lenses from vision… I had contact lenses from vision express and these damage your eyes. no warning about health risks about wearing silicon lenses from staff until 10 years later