no reason for canceled order my daughter and i placed my order for a helmet and pads on 12/18/10 hoping to receive them before or even after christmas. my daughter was super excited and would check the website everyday to see how far the process has gone along. it never moved pass the second stage. i then found out that the money i had spent on the gear was put back onto my card. i tired using the "live" help on the website to try and figure out why this happened. after two attempts and no answer to my questions i had to tell my daughter that the helmet wasnt coming and i couldnt tell her why. this website has poor service and lack of information. next time ill just order from amazon

Quick and great quality! Ordering from A1skateboards was easy and convenient. The prices were awesome and customer service was so nice. I will continue to order from here because they have such a variety with the best prices! Follow them on Instagram and they do giveaways for free boards!

Horrific Service! Avoid this place at all costs! Purchased a duffel bag on July 21st. When August 4th came and went with no duffel bag,no tracking info no email response, no return phone call, I had to open a claim with paypal, Miraculously the next day I got a message that it was mailed TEN days after purchase and should show up soon....Total Joke!

No customer service yet I placed an order for my daughter several weeks ago, have emailed, called and left messages (no one anwers the phone), faxed my message, even left messages via live chat (not so live..) I hope to hear from them, as I have now poored on the pressure....

Great customer service, great prices, and quick shipping! I have made two orders through this company, both times I have been able to talk to a customer representative promptly regarding my order. The shipment came within two days! I could not find the products cheaper anywhere, I searched many sites (both warehouse and specialty). They offered me a discount (military), it was not immediately applied to the first order, but I simply clicked live help, chatted with them (always a pleasure), and it was taken care of immediately! They are great supporters of military personnel, offering a gift with my order. I cannot exaggerate enough how much of a pleasure it was to work with this business, and how great their services were! I would recommend anyone to go to their site for their purchases, it has all the skate shop advantages (being able to talk to someone about your product, and getting your product promptly rather than a week or so like most companies), the main difference is you're saving significantly by ordering through them.