Service is horrible Service is horrible. I ordered a custom controller before Christmas. All I have heard are excuses, parts on back order, the management company was fired etc... I spoke to someone that said it would arrive the beginning of April. It was supposed to be delivered last week, and still waiting. I will never buy anything from them again and do not recommend buying from them.

I was really happy with the customer … I was really happy with the customer service I received. When the ps3 contoller I ordered was unfortunately a bit messed up during the mod process I was kindly offered a premade ps4 controller with the same mods no extra charge that was ready to ship or choose to wait for the ps3 one. Thanks guys!

Good experience, would order again. I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.

Order never shipped!@! Placed order on June 22, 2018 and haven't received controller. I have called at least 10 times and have sent 6 e-mails and haven't received a response or been able to speak to a person. I filed a complaint with BBB in Florida on August 14, 2018. What is going on?

Very Impressed I'm very impressed with this company, and the personal way they handle things. When there was an issue with my order, I didn't receive just a standard email telling me it would be later than expected, I received a phone call and an explanation. And my product still arrived on time. I would definitely recommend this company, and will continue doing business with them in the future.