I paid for the smart glasses and they… I paid for the smart glasses and they were lost in transit by USPS. I contacted the company and according to them, the only way to get a refund was to refuse a package that never came. A rep stated to me that it is the customers responsibility to contact the carrier and file a claim about the missing shipment. It is companies like this that make it difficult to want to support our own people. It’s ridiculous! *Update: So I paid for the glasses on June 15th with the $8 rush delivery fee and finally received them on July 2nd. So be prepared for a 2 week delivery window.

I’ve been a customer for 3 years and I… I’ve been a customer for 3 years and I genuinely enjoy my NSPRE products. I recently purchased the Gen 2 smart glasses and I only have 1 issue. I wish you guys kept the buttons like your original models. The tap commands are fine but swiping I sometimes miss the mark or swipe the wrong way and might answer a call I intend to reject. It would be awesome if you all didn’t discontinue your Gen 1 glasses. I also ordered both the Millen & Slate. Quite honestly, I could have only purchased 1 pair and just ordered additional lenses because the two are the same— which I expressed to support. Support responded quickly and allowed me to return 1 pair of glasses and sent me the lenses only free so that I can swap out! Last thing, I love that you all made the frames smaller this time. The others fit ok but Gen 2 fits perfectly! I’ve had my new pair for 2 months now! So far, so good.

Takes orders and does not fulfill or respond I placed an order in March for glasses and never received any update. I've tried to contact them multiple times. I guess at some point they moved their website. I tried contacting them directly on there new sites help chat interface (NO RESPONSE). I will likely file a claim with American Express. Unfortunately I can't recommend anyone trust this company.

I really enjoy the product and love the… I really enjoy the product and love the look of it. The color is starting to fade especially around where it hocks on the ear after a few days of use. The sound quality could be better but I'm comparing them to the Bose shades so its good for the price. I love how it turns bright into a more soft amber shade . The packaging and the case is really nice and the shipping time was fast. In the future I hope the make on that conforms a bit more to Army Regulations AR 670-1 so I can wear them in uniform and sneak playing music on the low lol Update so the Bluetooth Range on this glasses is very impressive so I upped the stars on my review. (work on a ship) I can leave my phone on the bridge and go to-3 decks below and still no interruption in my music. My other headphones can't do that.

These glasses provide everything I need… These glasses provide everything I need while seeing patients in clinic. The blue blocker to keep the computer screens from hurting my eyes and I am able to listen to my music since headphones are not allowed. I could not be happier with this purchase.