Excellent customer service received… Excellent customer service received with a very responsive team Great product and excellent sound quality

TAKES MONEY AND DOS NOT SEND PRODUCT!!! Have been waiting for over 2 months for my product and still not here!! I emailed them 3 times and no response what so ever! My payment has been took out of my account and still haven’t got what I have paid for? And still haven’t had a reply from anyone! DO NOT BUY!!!

Great service thank you -

Be careful - average quality, poor customer service Update 2: After posting the review update below, I just received an immediate refund. Go figure.... Update: WAS PROMISED A REFUND AND NO PAYMENT HAS BEEN RECEIVED AFTER 9 DAYS! I am now strongly considering a class action against this company, as I am not alone in not receiving refunds, or the product, it would seem. I will reach out to you as a community shortly, once I have all the legal facts sorted. Cheap, (compared to Apple AirPod Pros) but you get what you pay for. I have just sent mine back as they keep disconnecting after a while. Seamless initial connection with my iPhone though, just like real AirPods, the real connection issues came during playback. Sound quality was not as good as expected, a real lack of bass and quite muddy in the trebles. Wireless charging of the case is good but active noise suppression is a non-working gimmick I’m afraid - what do you expect for £49.99 though.... Hopefully the refund process will be painless and easy though! See the update at top!!!!!!

One of the ear buds doesn’t work so…I One of the ear buds doesn’t work so could not have been checked before posting