Daniel Casabian
GBGreat service, no complaints. I'm on Nebula's legacy plan and it's great for me. I love the worldwide coverage included for free, and the legacy plans being on the att network gives me great coverage stateside too. Not to mention they provide a free VPN subscription as well as my apple music subscription.
Zack W
GBGreat Customer Service! I had an issue with switching over to this new carrier as it was cheaper and I love to support start ups, especially with younger people at the helm. When I reached out to their customer service they were nothing but respectful and truly helped me make the transition! This is my forever plan!
Volt_Night Roleplay Minecraft
GBGreat service at an affordable price… Great service at an affordable price with like no restrictions it seems like! Plus lot of monthly promos for a discounts to get it for even cheeper! Recommend FUM
Kevin J.
GBVery Poor Experience I echo the issue highlighted by some reviewers. When I signed up 1 years ago for more than one Famly unlimited more lines I was told multiple times the price and service (features and quality) would be grand-fathered for any future changes in wireless plan. They said that when they started talking about Nebula Wireless - previously they were selling services under the name of FamlyCo). After they form Nebula Wireless they commitments and promises started falling apart and started to renege on agreements discreetly without any heads up or notice. Recently they emailed asking to switch to their new plans or else loose your numbers/lines (now or later) and since there is no similar plans with the new Nebula Wireless. I would be hesitant to trust them and will not enter into an agreement with a company that failed to hold up previous agreements. Last years as they started talking about launching Nebula Wireless, the company’s CEO Nathan Ayers was doing a sales push to sign up new lines for Famly Unlimited More plans asking to prepay customers for multiple months (they call it bulk pay) for a discount. Nathan told (as some other reviewers have stated) anyone signing up will keep their Famly Unlimited More plans for as long as they want. I feel Nathan has no intention of keeping up his preferred commitment and whole sales push to sign up new lines for FUM with bulk /prepayment was just ruse for money grab.
Brian B
GBThis company is version 2 and are dumping old agreements When I signed up for them about 2 years ago for 2 unlimited data lines I was told at the time the price and service would be grand-fathered thru all future changes. Well that was there previous company now they form this one and find it too hard to honor the agreements they made. So they send out this form saying you can switch to our new plans or loose your numbers/lines and since there is no similar plans in this new company I was told to kick rocks all though it was done politely. So I personally would be hesitant to enter into a agreement with a company that jettison previous agreements because it doesn’t fit their new structure.