Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

Excellent service！ To be honest, I am not good at technology and I don't know how to select the router. So I searched the product on Google, as well as Amazon. It turns out that the price at Amazon is better. But the problem is they don't provide any technical suggestions. Well...I'm not an expert in this field. So I searched for other suppliers and FINALLY! I found Router-switch.com. From my personal experience....It's a very experienced supplier and their technical support is free, even though I only bought one device.

Unbelievably fast delivery! Unbelievably fast delivery! 5G Router came faster than the goods ordered within my own country! Also reduced price declared (no customs paid!) which is the way biggest plus!

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".