This company is a sinking ship With the advent of smart tv's their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Great Marketing Tool! Enplug has been a great marketing tool for our restaurant! We have seen a measurable increase in social media engagement since installing the Enplug platform. The true benefit of Enplug is that it encourages guests to market our business in a fun, organic way. There would be no way for us to reach as many potential customers using traditional media, so we feel we get a tremendous ROI from a nominal monthly fee. They are also very responsive and customer service is top notch.

Works, but takes a lot of work Our business has been a customer since Sept 2015. We have 2 devices in a retail setting that have required monthly support tickets because of issues. Support responds rather quickly, however it's infuriating that there is not direct phone support - you submit an email ticket and then have to schedule a support call. The monthly subscription fee is more than our POS subscription costs that runs out whole business so it's hard to justify the ROI.

Enplug upped our game! - The Slaw Dogs Gave us that pro quality touch. Came through, above and beyond. Everything they said and more. Effortless, punctual, quality, accurate...shall i go on? - The Slaw Dogs

Finally found a great solution! Several options out there for digital signage, but we found Enplug to be the most user friendly,flexible, and responsive in customer service for questions. Great to see it's constantly improving and evolving. It's the solution I was looking for to centrally be able to control the marketing message in-store on a TV.