The service is terrible The service is terrible, I only signed up because I really like the game I wanted, but the rest is terrible, I hope to get something better soon.

Lost 288 euros in steam wallet Had 288 euros in steam wallet, someone hacked my account even with two step verification, write a steam support for help but only answer was if something is spent in community market they can’t help.

The support is one of the worst I've… The support is one of the worst I've ever seen. Useless support team.

Games all in one place, awful support. Steam is the biggest PC gaming platform without a doubt. A power which could be abused but Steam for the most part doesn't. Overall a definite download for any moden digital age PC gamer. It must be said however that the Support is absolutely abysmal. With responses having the ability to take weeks if even answered at all. Their recent change in refund policy is nice, but still a bummer for mis-purchases done before the release. Which do not get refunded since they have been purchased "more than 2 weeks ago".

They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!