I have purchased 5 computers from… I have purchased 5 computers from Tek-Replay direct! I have nothing but good things to say about these folks! When purchasing a refurbished product you take chances! and those who do should know this! I buy computers for friends who cannot afford them and give them to the to access the internet, job interviews or for their kids going off to school. At school they will find some geek to do something to jazz it up anyway! But tek -replay has been wonderful! JL, in Gulf Breeze FL!

They sold me a 10-year-old refurbished… They sold me a 10-year-old refurbished Mac that was so old that I could not add any of my apps with the system saying this device is too old to run this function! Awful product from an awful company!

Sent me laptop with international keyboard Sent me a laptop with an international keyboard. When I offered to buy a new one from them with the correct keyboard if they could ensure 2 day delivery for no extra fee they said no. Clearly a joke of a business.

Warranty I bought a Macbook and within less than 6months it stopped working, it didn't turn on nor charged. When I contacted them about this, they mentioned they only offer a 90-day warranty.

I. Am. LIVID I ordered a refurbished iPad 7 from this company and was very excited. When I received the package it was suspiciously light. Upon opening the SEALED box I found only a packing slip and a charging cord. I called BOTH of their customer service numbers and neither of them work, both lines act like theyre going to transfer you to someone and then cut in to the hold music and say "We cant take your call." then they end the line. So, I emailed them. The response they gave me was "It sounds like someone stole it. Print out your invoice and reach out to the police." Let me remind you, reader. The box was SEALED SHUT. It was not stolen unless it was by one of their own employees.