Scam company Scam company. We purchased an item from them and never received any information about shipping. Contacted them through there site because calling them they never answer always a recording. Wrote back and said that they never received our payment even though our credit card payment is on the credit card site. Write them and said they are a scam wrote back and said they found our payment and there was a bug on it. Still nothing from them. Lucky our credit card company refunded us after we disputed charges

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

1 STAR WOULD BE GENEROUS I BOUGHT A DVD/VCR RECORDER LAST YEAR AND WITHIN 90 DAYS THE UNIT STOPPED WORKING. REPORTED THE PROBLEM, RECEIVED AN EMAIL FROM VICTOR B. THAT HE WOULD FIX OR EXCHANGE THE UNIT. SENT THE UNIT BACK (AT MY EXPENSE) AND RECEIVED THE UNIT IN THE SAME SHAPE A MONTH LATER. THANKS FOR NOTHING VICTOR B.

Distressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr

Region Free DVD player works as advertised I was sceptical, but took a gamble on this company--ordered a Sony BDP-S3700 DVD/Blu Ray player. Cost a fortune to ship all the way to Asia, but it actually works! I've used it to watch DVDs from Europe, the UK, USA, Japan, and South Korea, including NTSC and PAL. Also Blu-Ray disks from Korea, Europe, and the USA. No problems, all the functions work as advertised. One problem is that the unit says 120V current only, while the site advertises it as 100-240V. Luckily I have a transformer to convert the current, and I'm so just happy to finally have a player for my international collection of movies that I'm willing to forgive this one point.