Rebecca Harmston
GBA step too far - bereaved family I phoned to cancel my dad's account as he died two weeks ago. The agent tells me that his computer might become infected. They wanted to leave it to renew. I'd said multiple times that I wanted to cancel. What type of company tries the hard sell on a bereaved family member?
TINA RILEY
GBSTOP HIJACKING MY BROWSER I am a long time customer and have no interest in finding different antivirus software, but it is beyond me how a company can hijack your search engine in chrome and not have a setting that makes it easy to turn that off. DO BETTER MCAFEE!!!!!!!!!!!!!!!!!!!!!!!!! IT IS SO ANNOYING THAT EVERY TIME I CLOSE CHROME YOU TAKE OVER MY SEARCH ENGINE! If you are considering using McAfee, just be mindful that they will do this every single time you close Chrome.
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GBTerrible Terrible. Cancelling subscription very difficult to do. UK call centre is a mix of accusing questions of 'so your willing to not even protect any of your devices?' plus more upsell of product. For what should be 1 button click is 15 minutes of pain.
Ben Cohen
GBMcAfee blocking my browser preventing… McAfee® Security is a scam - cybershieldfortress.buzz. McAfee blocking my browser preventing me from watching Fox News. According to their customers service rep they are "sending me a notice". McAfee, scumbags aren't blocking me watching CNN, only FOX news.
Nicholas Bertram
GBI keep getting a message on my… I keep getting a message on my Chromebook that APPEARS to be coming from McAfee that says my PC is infected with 5 viruses and that my subscription has expired. Well, this is awfully strange given the fact that I renewed my subscription earlier this month and saved the email! I called their customer service department and the quality of service was ABSOLUTELY HORRIBLE!!!! The first person I spoke to had a thick foreign accent, probably either Indian or Pakistani. I had to repeat my email address to her NO LESS THAN 3 TIMES and she still got it wrong! I asked to speak to someone else there and she said I couldn't do that. She finally transferred me to one of their "technical support" people who had an even thicker accent! He proceeded to tell me to download what were, according to him, the WRONG PROGRAMS that are used to remote into my computer. What's even worse was the way he tried to make it look like it was MY FAULT after I had downloaded the programs HE TOLD ME TO DOWNLOAD!!! He started with his "I'm sorry" you downloaded the wrong program speil and I hung up on him. McAfee is really scraping the bottom of the barrel with these people!!!!!!!