Great support MDD support provides really fast, helpful assistance. I appreciate all the help they have given us, as we work to spin up a new VPS to replace our self-hosted City website. It's a steep learning curve, but support has been really patient.

MDD hosting are the best hosts around MDD hosting are the best hosts around and their customer support is second to none. I had no experience in web-based stuff and I'm learning little by little, but I wouldn't have gotten anywhere without their help and support. They're always unbelievably helpful, I've never had a question that they haven't been able to answer. Their knowledge genuinely amazes me, as does their response time to queries - they're always extremely quick to answer. I 100% recommend MDD, they're amazing!

Worst Customer Service Experience ever… Worst Customer Service Experience ever had from this host ! Department : Sales How can we help? : Hi, Why do i have to submit my Government or Credit Card picture ? if you have got this wrong the credit card is registered to the same address which is on my account [22:50] Tomoyo has joined the conversation [22:50] Tomoyo: That is our process for identiy verification. [22:51] Waqar Ahmed: Nope, I don't need to submit those docs not knowing how you handle privacy [22:51] Waqar Ahmed: if this was coming from an IP which is not in the same region where is purchase is made it make sense but no in this case [22:51] Tomoyo: That is your choice. [22:52] Tomoyo: I do wish you luck in purchasing with other providers. [22:52] Waqar Ahmed: Great, this is definitely going on webhostingtalk review.Thanks [22:53] Tomoyo has left the conversation

I simply can’t say enough good thing… I simply can’t say enough good thing about this hosting company. I need help with things which I feel is beyond what I can expect from a hosting company and MDD, the few times I need their help, are always there, and extremely quickly. All the other stuff like uptime, servers running etc is also 100%.

Upgraded a PHP version and had an issue - resolved! Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.