Customer Service was prompt and… Customer Service was prompt and comprehensive, had my server back up in no time.

Server performance is awful While the server is fine for simple worlds do not try to run anything technical on a melon cube server. MSPT will shoot up with hardly any entities loaded, and even increases for few tile entities. I had to disable spawnchunks to keep MSPT <50 (and TPS at 20), which was annoying and felt cheaty. Also really annoying that no performance tools available in the console. A CPU and RAM monitor would be nice to have, as I had to rely on in-game tools.

Good, but experienced a nasty crash The website says "Many hosts make bold "claims" about uptime, but usually, this is just marketing and promotion. Uptime is something that we're absolutely fanatical and extremely proud about.", so it's a bit ironic that after only a few days of playing on the server, there was a major crash that resulted in ~3 hours of downtime. Plus several more hours of lost progress due to rolling back to an earlier state. But we were compensated for this and other than that, the server has been working fine :)

BEST Server host, with GREAT customer support! I've been using MelonCube's services for Java Minecraft servers for 3+ years now. Whether it has been servers for friends, commercial servers, or just for me to mess around with, they have done an excellent job. MelonCube offers fair prices for high quality servers. If there's another server that's cheaper, I would still rather go with MelonCube for the simple reason that they have the most high quality support I've ever had the chance to use. Their staff help you in usually less than 30 minutes, and will usually be okay with helping you with stuff that they probably should have no part in. I've had many cases where they help me setup plugins, or even just discuss/help research ways I could solve issues.

First impressions My experience with Meloncube has been positive so far. I haven't been here for long, but I was welocmed with open arms (which I truly appreciate). As a partner, nobody has used my link yet, but I am learning to become a youtuber, that way, maybe, I can benefit both sides if I do manage to get an audience. I can't wait to see what I can do as a partner in the future.