Good e-signature experience with two issues Overall, PandaDoc provides a good e-signature experience. It will be even better if following two issues could be solved. One issue is time stamps are in UTC only. Users in different time zones have to calculate equivalent time in their own time zones. The other issue is that during process of creating documents, the uploaded PDF files sometime show wrong characters in certain corner of pages, but signed PDF turns out correct.

I've been a client for many years and… I've been a client for many years and wanted to explore upgrading. It did not go well after setting an appointment with the representative. I just felt like a number. It took 4 email exchanges just to get that appointment. The link to book the appointment said 1 time then the confirmation for the appoinment said another time... then when I asked for clarity - the appointment had passed. NOT A GREAT CUSTMER EXPERIENCE. SO I found another site that's actually FREE FOREVER Rabbitsign!

Stay away! This company is fraudulent This company is fraudulent. A substantial amount of money was stolen without my consent. I requested an update regarding the refund of my money. My requests for updates regarding this matter were ignored for five days. I reported the company for fraud, and only then did they respond. My bank handled this situation promptly. PandaDoc then asked for my new bank details, which appeared fraudulent. I would not have left this review if I received a genuine apology for inconveniencing my time and money or provided a legitimate reason for the delayed responses.

I was looking for an affordable way to… I was looking for an affordable way to be able to send documents for signature and I have found it! It is easy to use and very affordable.

Best of class eSignatue solution In searching for an eSignature solution, we evaluated three different companies. PandaDoc was one of them and won our vote based on ease of use, clear and very efficient vision of process and flow, as well as almost best of class app design and pricing. I would add that their customer support was brilliant and solved all our issues rapidly, responses to questions were within hours or even minutes sometimes, we were impressed and won over with excellent excellent support. We signed up without reservations and have been very happy ever since!