Personal feeds and payment structure I love your help desk staff. The platform function is fine. What we don't like: 1- The subscription payment for our courses has to be a fixed amount. We run our course using "pay what you want" model. So we end up needing to manage payment other ways which is extremely inconvenient. 2- We don't like that fact that our hosts can not suppress certain posts from circulating to people's feeds.

Mighty Networks is very responsive to… Mighty Networks is very responsive to any questions I have. They are answered in a very timely manner. They also are informative with providing where I can locate documents or answers to questions for my own reference. If there were 10 stars that is how many stars I would give them. They are phenomenal!

Great support! I started using Mighty Networks a little over a month ago and it has exceeded my expectations, particularly in the area of customer service. As a host, I've received quick answers to my questions and generous support from the staff. I have felt enormous relief to be part of a community that cares, listens, and gives me what I need to succeed.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

Mighty Networks is Excellent Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.