Everyone I spoke to/chatted with online… Everyone I spoke to/chatted with online with was very nice, helpful and answered all of my questions. The back and forth to get my previous rental history was kind of taxing but nothing insane. Overall, I'm satisfied with my experience. I would recommend this to a friend, but with the warning that this is not going to happen as fast as other rental processes at other places I have rented from. But they do have good customer service from what I have experienced!

Our representative Tammy was amazing Our representative Tammy was amazing. She helped us throughout the entire process. I had a ton of questions and she was very patient in answering and never rushed through like some other representatives from other companies. We can't thank you all enough.

Positive experience Everyone we talked to was super nice and helpful. The only problem is that there are too many people talking to you. If they had a question regarding our application, we would answer it, then another person would ask the same question. At the same time, if we asked a question, more than one person would answer and once we even got 2 different conflicting answers. That was confusing.

The process was easy… it was my first… The process was easy… it was my first time using this type of verification process and felt a bit scammy at first asking for my Live Photo, but turned out legit.

The BEST Agent Julian has been AWESOME! The absolute BEST!! He cared about our needs and future. Mr. Julian set the right expectations. He also answered all questions and concerns without hesitation. If you need any assistance please reach out to Julian! He's a rare find in a market filled with shapeshifters.