Samuel Hickler
GBHelp is on the way Someone opened a credit card under my info. I honestly wasn't sure where to start. The process to open a case was as simple as it possibly could be and I was immediately assigned an advocate to walk me through the appropriate steps. It did take some work and a lot of time but I was confident in the process and was elated when I received the letter that the debt had been cancelled and no further action was required. I learned a lot but the help from Brandon kept the stress down. I think we all could use less stress.
Susan Budziszewski
GBThe rep was very knowledgeable and… The rep was very knowledgeable and patient. He sent me written instructions to follow, and stayed on the line with me while I completed the freezing of my credit reports on 4 different sites. We did a 3-way call with a rep from Bank of America to find out exactly what had been attempted using my information, and confirmed that the offender was unable to complete setting up a checking account. I felt much better about having been targeted after working with the rep. I wish that I remembered hiw name to give him some personal kudos!
Rebecca
GBGrateful for AllState I was very stressed out with the notification that my ssn was used to attempt to open up a bank account in Georgia. The Allstate agent was able to guide me through all of the steps and I felt supported the entire time. I am grateful that he was knowledgeable and prompt with all of the tasks that he did to take care of the problem.
E Wing
GBThe issue was fixed on the first call… The issue was fixed on the first call with the restoration specialist. The representative stayed with me each step of the way and explained what was going on.
Ashley S.
GBAllstate on your side! I had identity taken 2 years ago and have been fighting the battle ever since. This is the fist time I had All State on my side and I felt confident in my assigned representatives ability to fight on my behalf. What a feeling of relief to not go at this alone!