I have bought 3 months subscription for… I have bought 3 months subscription for privatevpn service. Then I've bumped into problem with authentication into app on my PC. I want to say thanks to Dale from privatevpn support team for solving my problem (it took 10-15 minutes) Thank you, Dale, i really appreciate your work.

Edward is very helpful and patience in… Edward is very helpful and patience in solving the connection problems I met at the beginning. I appreciate it a lof. And the overall quality and fees are quite good. I definitely recommend Private vpn.

I configured my vpn wrongly and I was… I configured my vpn wrongly and I was so frustated because it keep disconnected. Ferdinand helped me step by step, he was very patience by went trough all problems one by one,,and finally we got it fix. Thank you Ferdinand,,thank you Private VPN team. Now I know you guys serious taking care of your customers. Cheers

Expert and responsive Privatevpn customer service I have been a Privatevpn customer for two years already. As it usually happens with everything, there are times when something does not work, but at Privatevpn there has always been a prompt and professional response. Today, I have been on the chat with Tom (a human), and Tom has been responsive and directed me with clear instructions so he could investigate the issue and attempt solutions to solve it. I appreciate Tom's endeavour to go through the options until the problem was finally resolved with a much happier me, and connection issues over! Thanks Tom, and thanks to the VPN team who are very professional.

Simple superb customer service over the… Simple superb customer service over the many years (6 years) I have used their product and nothing has changed ... they go above and beyond anything service with any company I am getting these days ... truly old skool making the customer happy. I get more than my money's worth.