matthew joseph
INCustomer SUPPORT is What Creates Brand Equity for iSpring Balvinder of iSpring Tech Support is One of the Best ( of ALL of The BEST Customer Support Executives of iSpring ). He Demonstrated PATIENCE, EMPATHY and CUSTOMER CENTRICITY. IF You Ask Me in all of My Experience Dealing With My FAVOURITE Brand ( iSpring Solutions ) - It is Their CUSTOMER SUPPORT Team Who CARRY The Brand. The So-Called " Sales " Team PALE in Comparison . It is ONLY BECAUSE Of iSpring's SUPERB Customer Support Team That I Have Remained LOYAL for 3 Years and Counting. The " Sales Team " @ iSpring NEEDS a HUGE Amount of TRAINING in " Customer Centric BEHAVIOUR, TONE of VOICE and MANNER of Speech "
Teresa Medley
GBiSpring support was fantastic iSpring support was fantastic! They were very quick to respond, which is so helpful when there is something going on with your file. They helped me troubleshoot the way I was publishing the file to ensure the training would complete automatically in our LMS. Precise screen shots depicted exactly what needed to be done to correct my problem! Thanks so much!
Pallavi
INAs license activation is yearly steps I… As license activation is yearly steps I keep forgetting this, I had tried multiple times was unsuccessful. Balvinder showed me the right tabs to activate the keys saved my 3 days struggle. I really appreciate his quick action!
Eleanor Hastings
GBAlan at ispring support solved my… Alan at ispring support solved my problem very quickly. He asked a few questions and was able to provide me with guidance to publish my course.
Jean S.
CAGreat technical support We are using the trial version of iSpring to see if it's the right product for us. While publishing an activity, we encountered a technical problem, and the technical support team really went above and beyond in helping us, even if we're not official users yet. Without a doubt, the fact that you can have access to such a good, complete and quick support is a great advantage. Overall, we are really satisfied with the trial!