Femi George
DEAwesome Support! Thanks, Mageworx Support! Had some case where I needed to transfer our extension licenses to another Mageworx Account. They instantly helped me via support chat, then forwarded me to their email support and even after a small error on my side, they did support me once again. Of course without hesitating!
Mike
GBMageworx - Great Products, Great Support! Mageworx's SEO products are a staple for any site wishing to promote itself on search engines (as every site must). The products themselves are great and full-featured. And what really stands out is their level of support - both through their Chat function, and through their email. They are thorough, relentless, friendly, knowledgeable and committed to getting clients all the way through to the solution.
Strictly Tables and Chairs STAC
GBExcellent after sales support and great product Purchased the plugin and have used it for some time. When it was time to migrate to a newer version of Magento the export feature was a life saver. Easily tranfered images, custom options and conditionals all to our new website using a csv file. We had some issues after migration with them compatibility and Katherine helped us over a few weeks until it was resolved. 5 star product and 5 star support. Thank you
Alex
NLExceptional Support from Mageworx - Problem Solvers and Life Savers! As an avid user of Mageworx extensions for our e-commerce platform, I'm compelled to share my recent, exceptional experience with their support team. Recently, we encountered a puzzling issue with our store's sitemap generation right after updating our system. This was a critical problem for us, as it directly impacted our SEO and online visibility. Initially, we were at a loss, unsure of the source of the problem or how to fix it. This is where Mageworx's stellar support team stepped in. Their dedication and expertise shone through from the get-go. They conducted a thorough investigation, delving deep into our system to identify the root cause of the issue. What impressed us most was their commitment to resolving the problem, even when it became clear that the fault lay with another extension, not Mageworx's. Their team didn't just point fingers; they took proactive steps to fix the issue, ensuring our store was back on track. This level of service, going above and beyond to solve a problem not directly caused by their products, is rare and invaluable. In a world where customer support often feels automated and impersonal, Mageworx's hands-on, problem-solving approach was a breath of fresh air. They not only fixed our immediate issue but also ensured our systems were robust for future operations. In conclusion, I cannot recommend Mageworx highly enough. Their extensions are fantastic, but it's their exceptional customer support that truly sets them apart. They have earned a loyal customer in us, and we look forward to continuing our relationship with them for years to come.
Taylor Mosser
GBExcellent support for module change suggestions I needed a code addition to a module I was using and Artur very quickly got back to me with the requested change. Mageworx support is awesome.