purchased life time membership purchased life time membership, and they have not gone back on their word. but still have to log in to "renew" the subscription. As of recently apparently "In the Tech life industry 5 years refers to lifetime" James from the live chat support was able to help me with my TRUE lifetime renewal.

I love the constant updates to the app I love the constant updates to the app. Been using these guys for years and they only get better. I had one issue with my account that I could not figure out but I contacted James at their tech support. He was awesome to deal with and got me all straightened out in nothing flat. I appreciate James and the whole team for making this service better and better

Instant lifetime subscription renewal Mason renewed my lifetime subscription (it has to be confirmed every 5 years) instantly. He also helped me solve some connection issues in the same session with very clear instructions.

Ivacy is great and customer service rep Mason is Awesome! I've been using Ivacy for several years and it has always just worked. I've only had one minor issue but Mason on their live chat was very helpful and easy to work with and got the problem resolved in about a minute.

Purchased in 2019 as lifetime… Purchased in 2019 as lifetime subscription. Terms and conditions mentioned having to extend before the end of 5 years. Just extended again and was quick and painless. Talked with agent Mason who was able to extend my subscription asap without any pain VPN itself is decent - not as feature rich as ExpressVPN or Nord but for the price point does the job and is available on multiple platforms including Smart TVs.