Kelly Nunley
GBABSOLUTELY 5 STAR SERVICE! ABSOLUTELY 5 STAR CUSTOMER SERVICE!! I emailed Stan for help, requesting a 2 day extension on my trial until my funds became available. Not only did they respond to me within 24 hours, but they graciously gave me one month service at no charge! I have been in corporate customer service for 25 years and this is how it’s done right. Stan has a loyal customer for life.
Jason Payton
GBStan store has the worst customer… Stan store has the worst customer service center ever. My experience with them has been very terrible.The average time to get a response/reply from them is an average of 7 to 8 days. They will NEVER treat any request as urgent. There are no human beings there, just bots sending you generic emails. Pray you don't have an issue with your store, you will experience real frustrations from their lack of response. The company is being run by a very few individuals who do not have enough capacity to meet up with their responsibilities. I have a lot to say but I will stop here for now. I know one silly staff from there will come here to respond. If they ever do, I will release screenshots with time stamps of their inefficiencies for the world to see.
Dana Aldrich
GBMy experience with Stan Store has been…Top Notch Customer Service! My experience with Stan Store has been incredible! I worked with Taylor from Customer Service and she has been SO helpful, she gave me step by step instructions which helped me figure out how to do something in my store, she was so responsive and knows exactly what she's doing. She fixed a few things for me that I was having trouble doing. Her help was pure gold!
Collective Church
GBI had an outstanding experience with Stan Stores team. I had an outstanding experience with their customer service! They were incredibly fast in addressing all my concerns and solving my problems efficiently. Their responsiveness and dedication to resolving issues promptly exceeded my expectations. I couldn't be happier with the level of service I received.
Sara Burgess
GBI absolutely love Stan Store! I absolutely love Stan Store! From the features to their customer service, they are such an amazing company and I can’t recommend them enough. They have helped me grow my business in ways I never thought possible. Special shoutout to Dunia for her amazing problem solving skills and thinking outside the box when I ran into something I needed to figure out!