Excellent customer service, vastly improved performance The gentleman who runs this service is very hard working and goes out of his way to fix problems and improve his service. His latest server update has improved performance significantly from my experience. I only give 4 stars because the service has been a work in progress to get to this point. Hopefully he has ironed out most of the performance issues to where I can give him 5 stars in the future.

Ultimately Digital Inc. is fantastic! Being new to PLEX and shared servers, I was hesitant about connecting to Ultimately Digital Inc. but after only a few days it's become apparent that this is a top-notch group. The content is extremely diverse, there is an amazing amount of data, and the admin is super helpful with questions and support....even for us noobs. Highly recommend!

Absolutely fantastic! I was with another provider, had all the content however they were lacking in customer service and somewhat seems lack of knowledge in some places! Been with Ultimate now for around a month and sure there is less content however, i'd trade that for a solid infrastructure backbone and a solid and fantastic customer service! I probably annoy them with things but they are solid! You wont be disappointed with these guys!

Had an ongoing problem with getting a…secure connection Had an ongoing problem with getting a secure connection to my server. After repeated attempts on my own to solve the problem, I got smart and opened a ticket. Deadscope with the support staff had me going in a few minutes. With the most content and the best options available, this is the best plex appbox anyone can find anywhere.

The Best. Be thankful for things like this in life. Always on point. Customer service is A++++ Current as it gets. You should be consider yourself lucky to be part of such an awesome community & service. It's worth every last bit.