Neal Umphred
GBStephen and Gregg to the Rescue Stephen and Gregg rescued my "lost" data and got my non-functioning DesktopServer local site up and running hunky-dorily! Many, many thanks! PS: Consider rewarding them with a weekend at the twin cities of Shickshinny and Mocanaqua on the beautiful Susquehanna River in sunny, funny Northeastern Pennsylvania.
Kimberly Cohen
GBThe Best Support You'll Ever Encounter!!! Great application and AMAZING support! I encourage anyone who is in need of a desktop server to use ServerPress. They are far and away the best people I've ever worked with!
Bill Shultz
GBAs always, great support from ServerPress. I have had a number of occasions over the last several years to submit tech support requests to ServerPress. Generally Gregg is the support tech who replies. His response is always very quick. Sometimes the response is just an answer that solves the problem. And sometimes the response results in a remote session to look at and resolve the issue. Either way, the issues have always been resolved quickly and completely. Some (and maybe most) of my support requests have have been a result of my lack of knowledge of ServerPress. I have found that I always get educated by the issue resolutions. This last experience is a good example of the support I get from ServerPress. I had issues with two websites that use old WordPress themes that have not had code updates (by the theme authors) in 5-6 years. I couldn't load them into Desktop Server Pro. When I submitted the support request, Gregg responded and suggested that I send website archives. After looking at the archives, Gregg sent me instructions that I didn't quite understand. He then suggested a remote session which resolved the problems and educated me within 10 minutes. I have always been satisfied by the support I have received from ServerPress. I highly recommend both their Desktop Server Pro product and their support.
Gregory Beben
GBGreat job fixing an issue with a WordPress plugin. I had an issue with a WordPress plugin. My site was a mess by the time I reached out to the folks at ServerPress, and they went above and beyond to get everything back exactly how I needed it to be. Couldn't be happier!
Michael Temple
GBAnytime I have ever had a technical… Anytime I have ever had a technical support issue I just submit a ticket and someone is back in touch with me with great advice in a short period of time. They have one of the fastest and most knowledgeable tech support services of any software company I have ever used.