Helpful and Kind The chat feature is not always open, but it is so helpful that I set a reminder to come back to my question when it is. Greg is always generous with information and never seems overwhelmed, rude or frustrated with my requests.

I absolutely love Dropified! I absolutely love Dropified. I just recently installed their app on my Shopify store and it makes it really easy to fulfill orders. The customer service team is superb and they always reply quickly. They are the best auto fulfillment app on the market. My business dropships lamps and it's so much easier to get orders completed now. Thanks to the entire dropified team. I will always be a client of you guys.

Don't do it! Terrible buggy software and very poor customer support (chat only) I have been trying to make Dropified work for over a year now. I have watched every single tutorial and have contacted customer support several times, my husband (software developer) has also tried to help me troubleshoot the problems. THE SOFTWARE DOES NOT WORK. I have no idea where these other reviews come from (friends of theirs I am sure). They definitely never ask for Trustpilot feedback from their customers, for good reason. I have looked for them here because I want to spare other people the same frustration I have experienced with them. DON'T DO IT!

Great service Great service, great help with anything you need through chat. Some small bugs but their service grows all the time and it's just becoming better and better.

I received one-on-one video Zoom… I received one-on-one video Zoom support. Dropified came to my rescue immediately when I needed explanation on how to connect my store to Dropified!! Now I am confident I will be on my road to success because of this service! Thank you.